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On-Boarding Forms

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Non-Disclosure Agreement (NDA)

This Non-Disclosure Agreement ("Agreement") is made and entered into as of [Date], by and between:

  • JRS Roadside Techs and Mobile Mechanics (the "Disclosing Party"), and

  • [Administrative Assistant's Name] (the "Receiving Party").

1. Purpose
The Receiving Party will have access to confidential information as part of their role, including but not limited to company access codes, passwords, client information, and business strategies. This Agreement ensures the protection of such sensitive information.

2. Confidential Information
Confidential Information includes all proprietary information, including but not limited to:

  • Access codes and passwords for systems, tools, and applications.

  • Business strategies, client databases, and financial data.

  • Communications, both internal and external, related to business operations.

3. Obligations of the Receiving Party
The Receiving Party agrees:

  • To use the Confidential Information solely for the purpose of fulfilling their job responsibilities.

  • Not to disclose Confidential Information to any third party without prior written consent from the Disclosing Party.

  • To safeguard the Confidential Information using reasonable means to prevent unauthorized access or disclosure.

4. Exclusions from Confidentiality
This Agreement does not apply to information that:

  • Becomes publicly known through no breach of this Agreement.

  • Is lawfully obtained by the Receiving Party from a third party without restriction.

  • Is disclosed under legal or regulatory obligations, provided the Disclosing Party is notified prior to such disclosure.

5. Return or Destruction of Information
Upon termination of employment or upon the Disclosing Party's request, the Receiving Party will promptly return or destroy all physical and digital copies of the Confidential Information.

6. Term
The obligations under this Agreement remain in effect indefinitely, even after the termination of the Receiving Party's employment.

7. Remedies
Any breach of this Agreement may result in legal action, including injunctive relief and compensation for damages.

8. Governing Law
This Agreement will be governed by and construed in accordance with the laws of [Your State/Country].

9. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or agreements.

 

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

Disclosing Party:

JRS Assistance Pay Limit Policy for Mobile Mechanics

At JRS Assistance, we understand that job orders may occasionally face interruptions due to factors such as incorrect parts, unfamiliar issues, or unavailable tools. Despite these challenges, we remain committed to ensuring that assignments are completed in a timely and professional manner.

To uphold transparency, estimated completion times are provided to customers prior to the start of the service. Both time and pay are capped in alignment with these estimates.

If You Cannot Complete a Job Assignment
It is the responsibility of the contractor to promptly communicate any inability to complete an assignment. Failure to disclose this information will be treated as job abandonment and may result in the following actions:

  • Reduced Pay or No Pay: Payment for the assignment may be reduced or withheld entirely, subject to an internal review.

  • Removal as a Contractor: Continued engagement with JRS may be terminated.

  • Pay Deductions: Deductions may be applied to cover customer refunds or facilitate reassignment of the job to another service provider.

  • If You are told to leave a job site or to stand by until further notice and you decide to continue, you will not be paid for services rendered!

I understand and agree with this policy:

Compensation Policy

 

1. Roadside Pay

  • Battery Jump-Start: $21 per service.

  • Tire Change: $21 per service.

  • Lockout Services: $21 per service.

  • Fuel Delivery: $21 per service.

 

2. Mechanic Pay4

  • TBA: Unknown specified Job.

  • Transmission Oil Change: $45.00 (No Fuel Reimbursements).

  • Brake Change: $18/wheel.

  • Belt Change: $45.00.

  • Sensor Replacement (Basic sensor - quick accessibility): $40.

  • Sensor Replacement (sensor - no quick accessibility): $TBA.

  • Alternator Replacement: $55.00.

  • Starter Replacement: $55.00.

  • Diagnostic without customer parts: $18 (No Fuel Reimbursements).

  • Diagnostic with customer parts: $29.00 (No Fuel Reimbursements).

  • Tail-Light Replacement: $21 (includes 2 light bulbs).

  • Wire-Harness/Headlights: $32.00.

  • Battery Terminal Replacement: $32.00.

  • Battery Replacement: $32.00.

  • Radiator Replacement: $45.00.

  • Spark Plugs: $40.00.

 

Flat Rate Pay: Tractor & Trailer

  • TBA: Unknown specified Job.

  • Belt Change: $45.00.

  • Diagnostic without customer parts: TBA (No Fuel Reimbursements).

  • Diagnostic with customer parts: $29.00 (No Fuel Reimbursements).

  • Tail-Light Replacement: $21 (includes 2 light bulbs).

  • Battery Replacement: $37.00/battery (up to 2 batteries).

  • DOT Inspection: $55.00 (No Fuel Reimbursements).

Labor Rates (Based on Gross Vehicle Weight - GVW)

  • GVW ~30k lbs and over: $31.50/hour of labor.

  • GVW ~26k lbs - 30k lbs: $30.00/hour of labor.

  • GVW ~15k lbs - 26k lbs: $29.00/hour of labor.

  • GVW ~15k lbs and under: $28.00/hour of labor.

 

3. Mileage Reimbursement

  • Roadside Tech I: $0.22/mile.(BASIC ROADSIDE CALL)

  • Roadside Tech II: $0.25/mile. (GOING TO AN EXTENDED ROADSIDE CALL)

  • Mechanic: $0.28/mile.(GOING TO A MECHANIC CALL)

Note: If a company vehicle is assigned and the contractor chooses to use their personal vehicle, no mileage or fuel reimbursement will be provided.

 

4. Fuel Reimbursement (Flat Rates)

  • Under 25 miles: $4.00.

  • 25 miles–50 miles: $7.00.

  • 50 miles–100 miles: $10.00.

  • 100 miles–150 miles: $12.00.

 

5. Towing Rate Chart

Distance-Based Rates:

  • Local Towing (0–25 miles): $75 flat rate.

  • Long Distance (26–50 miles): $130 flat rate.

  • Extended Distance (51+ miles): $130 + $1.50 per mile.

Additional Pay:

  • Weekend/Holiday Surcharge: $30.

  • Winching Service: $55/hour.

  • Heavy Equipment Surcharge: 20% additional to the total towing cost.

Mechanic's Safety Clothing Checklist Protective Coveralls or Workwear Flame-resistant (FR) material for added safety. Durable, oil- and chemical-resistant fabric. Long sleeves to protect arms from burns or abrasions. Steel-Toe Safety Boots Slip-resistant soles. Reinforced toe caps to prevent injuries from heavy tools or falling objects. Safety Gloves Nitrile gloves for handling chemicals or oils. Cut-resistant gloves for sharp tools or materials. Heat-resistant gloves for working with hot components. Safety Goggles or Glasses Impact-resistant lenses to protect eyes from flying debris. Anti-fog coating for clear visibility. Hearing Protection Earplugs or earmuffs for loud environments (e.g., pneumatic tools, machinery). Respiratory Protection Dust masks or respirators for tasks involving fumes, dust, or particulates. Head Protection Bump caps or helmets for overhead work or confined spaces. High-Visibility Vest Reflective and brightly colored for increased visibility in busy or low-light environments. Knee Pads or Cushioned Mats For kneeling tasks to protect joints and ensure comfort. Apron or Smock (Optional) Rubber or PVC material for additional protection against chemicals or coolant splashes. Additional Considerations Ensure proper fit for all clothing and equipment to maintain mobility and comfort. Regularly inspect and replace worn or damaged safety gear. Adhere to workplace safety guidelines and regulations.

Mechanic's Personal Protective Equipment (PPE) Checklist Eye Protection Safety Glasses: Impact-resistant lenses for general work. Goggles: For tasks involving chemicals, liquids, or excessive dust. Face Shield: When grinding, cutting, or working with pressurized systems. Hearing Protection Earplugs: Disposable or reusable, for moderate noise levels. Earmuffs: For high-noise environments like air tools or compressors. Hand Protection Nitrile or Latex Gloves: For handling oils, chemicals, and fluids. Cut-Resistant Gloves: When working with sharp tools or metal. Heat-Resistant Gloves: For handling hot engine parts or exhaust components. Respiratory Protection Dust Masks: For sanding or tasks with minor dust exposure. Respirators: For prolonged exposure to fumes, chemicals, or fine particulates. Foot Protection Steel-Toe Boots: To protect against falling objects and heavy tools. Oil-Resistant Soles: For traction in slippery environments

Drinking Policy and Procedures Policy Statement: Joe's Roadside Assistance is committed to maintaining a safe and productive work environment for all staff and contractors. As such, the company has established a policy regarding alcohol consumption while on duty or during work-related activities. This policy outlines the expectations, guidelines, and consequences related to alcohol consumption to ensure the safety and well-being of employees and the public. Alcohol Consumption Policy: Prohibition of Alcohol Consumption on Duty: Employees are strictly prohibited from consuming alcohol while on duty or during work-related activities, including driving company vehicles, operating equipment, and interacting with customers. This policy applies to all employees regardless of their position or level within the company. Zero-Tolerance for Impaired Driving: Employees are prohibited from operating company vehicles or engaging in any work-related tasks if they are under the influence of alcohol or any impairing substances. Any employee found to be operating a vehicle while impaired will be subject to disciplinary action, up to and including termination. Off-Duty Alcohol Consumption: While off duty, employees are permitted to consume alcohol responsibly and within the confines of the law. However, employees should be mindful of the company's reputation and their responsibilities as representatives of Joe's Roadside Assistance, especially if their actions may impact their ability to perform their duties safely and effectively. Reporting of Alcohol-Related Incidents: Employees who witness or become aware of any alcohol-related incidents involving their colleagues should report it to their supervisor or the Human Resources department immediately. Reports of alcohol-related incidents will be investigated promptly and appropriate disciplinary action will be taken if necessary. Procedures for Alcohol-Related Incidents: Investigation: Upon receiving a report of an alcohol-related incident, the company will conduct a thorough investigation to gather facts and determine the appropriate course of action. The investigation will include interviews with relevant parties and review of any available evidence. Disciplinary Action: Depending on the severity of the incident and the employee's past record, disciplinary action may include verbal or written warnings, suspension, or termination of employment. In cases where impaired driving is involved, immediate termination may be considered. Employee Support: Employees who are struggling with alcohol-related issues are encouraged to seek support and assistance through the company's Employee Assistance Program (EAP) or other available resources. Confidentiality will be maintained to the extent possible, and employees will not face retaliation for seeking help. Conclusion: Joe's Roadside Assistance is committed to promoting a safe and healthy work environment for all employees. By adhering to this alcohol consumption policy and procedures, we aim to minimize risks, ensure compliance with legal regulations, and maintain the highest standards of professionalism and safety.

Driving Policy and Procedures Purpose: The purpose of this driving policy and procedures document is to ensure the safe operation of vehicles by Joe's Roadside Assistance staff and contractors while performing their duties. This policy outlines the standards and expectations for safe driving practices to minimize the risk of accidents, injuries, and property damage. Policy: Driver Qualifications: All drivers must possess a valid driver's license appropriate for the class of vehicle they operate and maintain a clean driving record. Drivers must undergo a background check and periodic driving record checks as required by law and company policy. Vehicle Use: Vehicles provided by Joe's Roadside Assistance are to be used for business purposes only. Personal use of company vehicles is strictly prohibited unless authorized by management. Safety Equipment: All vehicles must be equipped with safety features such as seat belts, airbags, and functioning lights. Drivers and passengers are required to wear seat belts at all times while the vehicle is in motion. Speed Limits and Traffic Laws: Drivers must adhere to all posted speed limits and traffic laws. Reckless driving, including speeding, tailgating, and aggressive maneuvers, is strictly prohibited. Impaired Driving: Driving under the influence of alcohol, drugs, or any other impairing substances is strictly prohibited. Employees are expected to report any medication use that may affect their ability to drive safely. Fatigue Management: Drivers must avoid driving while fatigued or drowsy. If feeling tired, they should pull over in a safe location and rest before continuing. Employees should adhere to company policies regarding maximum driving hours and rest breaks. Mobile Devices: The use of mobile phones, tablets, or other electronic devices while driving is prohibited unless using hands-free technology. Drivers must pull over in a safe location before using a mobile device for calls, texts, or navigation. Procedures: Pre-Trip Inspection: Before each trip, drivers must conduct a thorough inspection of the vehicle to ensure it is in safe operating condition. This includes checking tire pressure, fluid levels, brakes, lights, and other essential components. Route Planning: Drivers should plan their routes in advance, taking into account traffic conditions, road closures, and weather forecasts. Utilize GPS navigation systems or maps to identify the most efficient and safe routes to the destination. Incident Reporting: In the event of an accident, injury, or property damage, drivers must immediately notify their supervisor and local authorities. Complete an incident report documenting the details of the incident, including date, time, location, and parties involved. Vehicle Maintenance: Report any vehicle defects, malfunctions, or maintenance issues to the appropriate supervisor or maintenance personnel. Regularly scheduled maintenance and inspections should be conducted to ensure the vehicle's safety and performance. Driver Training: Provide comprehensive driver training to all employees, including defensive driving techniques, hazard awareness, and emergency procedures. Encourage ongoing driver education and certification programs to improve driving skills and knowledge. By adhering to these driving policy and procedures, Joe's Roadside Assistance aims to ensure the safety of our employees, customers, and the public while maintaining high standards of professionalism and service quality.

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Harassment Policy and Procedures Policy Statement: Joe's Roadside Assistance is committed to providing a work environment free from harassment, discrimination, and retaliation. We prohibit harassment of any kind, including but not limited to, harassment based on race, color, religion, gender, sexual orientation, age, disability, or any other protected characteristic. Harassment in any form will not be tolerated, and appropriate disciplinary action, up to and including termination, will be taken against those who engage in such behavior. Definition of Harassment: Harassment includes verbal, physical, or visual conduct that denigrates or shows hostility or aversion toward an individual because of their protected characteristic. This includes, but is not limited to, offensive jokes, slurs, epithets, threats, intimidation, ridicule, insults, derogatory comments, gestures, or physical contact. Reporting Procedure: Any employee who believes they have been subjected to harassment, or who witnesses harassment, should report it immediately to their supervisor, manager, or the Human Resources department. Reports of harassment can be made verbally or in writing. Employees are encouraged to provide as much detail as possible, including dates, times, locations, and descriptions of the harassing behavior and individuals involved. Employees who report harassment will be protected from retaliation. Retaliation against an individual for reporting harassment or participating in an investigation of harassment is strictly prohibited and will result in disciplinary action. All reports of harassment will be promptly and thoroughly investigated. Investigations will be conducted in a fair and impartial manner, and confidentiality will be maintained to the extent possible. Upon completion of the investigation, appropriate corrective action will be taken if harassment is substantiated. This may include counseling, training, disciplinary action, or termination, depending on the severity of the offense. If an employee is not satisfied with the outcome of the internal investigation, they may file a complaint with the appropriate external enforcement agency, such as the Equal Employment Opportunity Commission (EEOC) or state fair employment practices agency. Training and Education: Joe's Roadside Assistance will provide training to all employees on harassment prevention and reporting procedures. This training will include information on recognizing harassment, understanding company policies, and knowing how to respond to and report incidents of harassment. Training will be provided upon hire and regularly thereafter to ensure all employees are aware of their rights and responsibilities. Conclusion: Joe's Roadside Assistance is committed to fostering a respectful and inclusive work environment where all employees are treated with dignity and respect. We take allegations of harassment seriously and will take prompt and appropriate action to address and prevent harassment in the workplace. This policy applies to all employees, including managers, supervisors, and non-supervisory employees, as well as contractors, vendors, and other third parties who interact with our employees.

Policy and Procedures for Joe's Roadside Assistance Independent Contractors 1. Introduction: Joe's Roadside Assistance values its independent contractors as essential contributors to our success in providing prompt and reliable roadside assistance services. To maintain high standards of professionalism, safety, and service quality, we have established the following policies and procedures for independent contractors working with our company. 2. Contractor Agreement: All independent contractors engaged by Joe's Roadside Assistance are required to sign a formal agreement outlining the terms and conditions of their engagement. This agreement includes provisions related to service expectations, compensation, confidentiality, and compliance with company policies and procedures. 3. Service Standards: Independent contractors are expected to adhere to the following service standards: Respond promptly to service requests within the designated service area. Provide courteous and professional assistance to customers at all times. Follow established protocols and procedures for roadside assistance tasks, including tire changes, jump starts, lockouts, and towing services. Ensure the safety of customers, their vehicles, and themselves during service delivery. Maintain cleanliness and organization of service vehicles and equipment. 4. Compliance with Regulations: Independent contractors must comply with all applicable laws, regulations, and industry standards governing the provision of roadside assistance services. This includes, but is not limited to, licensing, insurance, vehicle safety standards, and environmental regulations. 5. Confidentiality: Contractors are required to maintain the confidentiality of customer information and any proprietary or sensitive information obtained in the course of their work. This includes refraining from disclosing customer details or discussing company operations with third parties without proper authorization. 6. Customer Interactions: Contractors should interact with customers in a professional and respectful manner, addressing their concerns and providing clear explanations of the services being provided. Any complaints or disputes should be handled promptly and with discretion, following established procedures for resolution. 7. Reporting and Documentation: Independent contractors are responsible for accurately documenting all service calls, including details such as the nature of the service provided, customer information, and any relevant notes or observations. This information should be reported to Joe's Roadside Assistance in a timely manner using the designated reporting tools or systems. 8. Safety and Risk Management: Contractors must prioritize safety in all aspects of their work and take appropriate precautions to minimize risks to themselves, customers, and the public. This includes following safety protocols for vehicle operation, roadside procedures, and personal protective equipment usage. 9. Training and Professional Development: Joe's Roadside Assistance may provide training and professional development opportunities to independent contractors to enhance their skills, knowledge, and effectiveness in delivering roadside assistance services. Contractors are encouraged to participate in these programs to improve their performance and service quality. 10. Termination of Engagement: Joe's Roadside Assistance reserves the right to terminate its engagement with independent contractors who fail to comply with company policies and procedures, exhibit unprofessional behavior, or do not meet performance standards. Termination may occur with or without cause, depending on the severity of the violation. 11. Contact Information: For inquiries or assistance regarding policies and procedures for independent contractors, contractors can contact Joe's Roadside Assistance at: 859-553-5675 12. Acknowledgment: By entering into an agreement with Joe's Roadside Assistance, independent contractors acknowledge their understanding and acceptance of these policies and procedures. Failure to adhere to these guidelines may result in disciplinary action, up to and including termination of the contractor relationship. Joe's Roadside Assistance is committed to fostering a positive and collaborative working relationship with independent contractors, guided by mutual respect, professionalism, and adherence to high service standards. We appreciate the contributions of our contractors in delivering exceptional roadside assistance services to our customers.

Safety Policy: At Joe's Roadside Assistance, the safety and well-being of our workers are paramount. We are committed to providing a safe working environment and ensuring that all employees are equipped with the necessary tools, training, and support to carry out their duties safely and effectively. Our safety policy aims to: Identify and mitigate potential hazards associated with roadside assistance operations. Promote a culture of safety where all workers are empowered to prioritize their own safety and that of their colleagues. Comply with all relevant safety regulations and industry best practices. Continuously improve our safety practices through regular training, feedback, and evaluation. Procedures: Personal Protective Equipment (PPE): All workers must wear appropriate PPE, including high-visibility vests, safety gloves, and steel-toed boots while on duty. Additional PPE may be required depending on the specific tasks and hazards involved. Vehicle Inspection and Maintenance: Conduct thorough pre-trip inspections of all vehicles to ensure they are in safe operating condition. Report any defects or maintenance issues immediately to the appropriate supervisor or maintenance personnel. Traffic Safety: Set up warning signs, cones, and flares to create a safe work zone and alert oncoming traffic. Adhere to all traffic laws and regulations, including speed limits and lane closures. Emergency Response: Receive training in first aid, CPR, and emergency response procedures. Maintain communication with dispatch and emergency services at all times. Customer Interaction: Interact with customers professionally and courteously, prioritizing safety at all times. Refuse service if the situation poses a risk to the safety of the worker or others. Weather Awareness: Monitor weather forecasts and adjust operations accordingly in case of adverse weather conditions. Prioritize safety during extreme weather events and follow established protocols for safe work practices. Documentation and Reporting: Maintain accurate records of service calls, including location, nature of the problem, and actions taken. Report any incidents, accidents, or near misses promptly to management for investigation and follow-up. Training and Education: Provide comprehensive safety training to all workers and contractors, including new hires and refresher courses for experienced employees. Encourage workers/contractors to actively participate in safety meetings and initiatives to continuously improve our safety culture. By adhering to these safety policies and procedures, Joe's Roadside Assistance aims to ensure the safety of our workers while delivering high-quality service to our customers.

Joe's Roadside Assistance LLC Estimated Time of Arrival (ETA) Policy & Call/Ticket Acceptance 1. Purpose This policy outlines the guidelines for providing accurate Estimated Time of Arrival (ETA) to customers and the process for accepting calls and tickets for roadside assistance requests. 2. Call/Ticket Acceptance ● Availability: Joe's Roadside Assistance LLC is available 24/7 to respond to roadside assistance requests. All incoming requests will be received through our customer service hotline or via our online platform. ● Ticket Creation: Once a request is received, a service ticket will be generated containing the following information: ○ Customer name and contact information ○ Location of service ○ Nature of the issue (flat tire, fuel delivery, battery jump, lockout, etc.) ○ Vehicle make, model, and year ○ Any special instructions or needs (e.g., accessibility requirements, hazardous conditions) ● Ticket Prioritization: Tickets are prioritized based on the severity of the situation (e.g., accidents or vehicles in dangerous locations are given priority) and proximity to the nearest available technician. ● Acknowledgment: Upon ticket creation, customers will receive a confirmation message, detailing their service request and the estimated wait time. 3. Estimated Time of Arrival (ETA) ● ETA Calculation: ETAs are calculated based on the following factors: ○ Location: Distance from the service technician's current location to the customer. ○ Traffic Conditions: Real-time traffic data and road closures that may impact travel time. ○ Current Workload: The number of active service requests and technician availability. ○ Weather Conditions: Adverse weather may affect response time. ● Initial ETA: The customer will be provided with an initial ETA at the time of the service request. This is an estimate based on the above factors. ● ETA Updates: Customers will receive updates if the ETA changes, including any delays due to traffic, weather, or other unforeseen factors. ○ First Update: Sent 10 minutes after ticket creation if ETA changes. ○ Final Update: Sent when the technician is on route to the customer, providing the exact time of arrival. Docusign Envelope ID: 87C969EC-10A0-41ED-A55C-7387DC12F576 4. Delays and Unforeseen Circumstances ● In cases of significant delays (e.g., severe weather, high volume of requests, or emergency situations), Joe's Roadside Assistance will make reasonable efforts to inform the customer of any changes to the ETA. ● If delays are expected to exceed 30 minutes beyond the initial ETA, we will attempt to offer alternative solutions, such as dispatching a different technician or providing a referral to another service provider, if necessary. 5. Customer Communication ● Proactive Communication: Our customer service team will maintain open communication with the customer throughout the service request. Should there be any issues with the ETA or service completion, our team will proactively inform the customer and provide new estimated times of arrival. ● Arrival Confirmation: Once a technician is on-site, the customer will be notified immediately via text, phone, or app notification that the technician has arrived. 6. Customer Satisfaction and Feedback ● After the service is completed, customers are encouraged to provide feedback on the timeliness of the service and their overall satisfaction with the ETA accuracy. ● We regularly review feedback to improve our operational efficiency and ETA reliability. 7. Limitations ● Service Availability: In remote or less-accessible areas, service timeframes may vary, and ETAs may be longer due to limited technician coverage. ● Third-Party Service Providers: In some cases, Joe’s Roadside Assistance LLC may utilize third-party contractors for specific services. These partners are expected to adhere to similar standards for ETA communication. 8. Conclusion Joe's Roadside Assistance LLC is committed to delivering timely, professional, and reliable roadside assistance. We understand that accurate ETAs and clear communication are essential to our customers’ satisfaction, and we strive to meet or exceed our ETA commitments whenever possible.

I, the undersigned, hereby acknowledge that I have received and reviewed the following documents from Joe's Roadside Assistance within this form.

I understand that it is my responsibility to thoroughly read and familiarize myself with the contents of these documents as well as any continuous updates upon notification. I understand that these materials contain important information regarding company expectations, procedures, safety guidelines, and other relevant information necessary for the performance of my duties.

I understand that I am expected to adhere to the policies, procedures, and safety guidelines outlined in these documents at all times during my employment with Joe's Roadside Assistance including updates. I understand that failure to comply with these policies and procedures may result in disciplinary action, up to and including termination of employment.

I further understand that I may seek clarification or ask questions regarding any aspect of these documents by contacting Dispatch.

By signing below, I acknowledge that I have received and understood the contents of the Joe’s Roadside Assistance LLC Policies and Procedures Manual and Safety Manual.

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Our Services

- Mobile Mechanics

- Diagnostic

- Oil and Break Checks

- Breakdown Services

- Tire Change

- Battery Change

-Commercial Vehicles

- Towing Services

-& Much More! 

Opening Hours

Monday-Saturday

12am-12am

Sunday 

For Emergency Agencies and Vendors

Contact Us

Dispatch 

Local (859) 347-0625

Toll Free (844) 656-1775

Fax (859) 316-0085

© 2025 Joe's Roadside Assistance LLC

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