top of page

OnBoarding Info

For or Teammates!!!

11062b_f0cd2b56e86443d68d21b6bc12fe055c_

Effective Date: January 24, 2025
Important Note: Weekly forms will now only be accessible through our website. If you have not yet completed the onboarding process via DocuSign, follow the updated steps below:

Step-by-Step Guide:

  1. Visit Our Website:
    Go to: https://www.joesroadsideassistance.com/

  2. Access the Teammates Section:

    • Navigate to the "Teammates" section on the homepage.

    • Open the dropdown menu and select "Team Sign In/Up."

  3. Sign In or Sign Up:

    • Click on the "Let’s Go" button.

    • Download Towbook through the links provided on this page.

    • Sign in using your email or Google account. Be sure to remember your password as we cannot reset it for you.

    • Wait for permission to gain entry to the system.

  4. Access Your Work Group:

    • Once you have access, you will see: JRS TEAM!

    • Click on the work group/team that you are assigned to. You will only have access to your designated group.

    • If you encounter any issues, please send a message to 859-553-5675 or contact us through the website.

  5. Training and Resources:

    • After entering your group, look for "Pit Crew" and scroll down.

    • Select "Training, Refreshers, and Materials."

  6. Work Group Specifics:

    • Tow Companies:

      • Follow the same steps, but select the work group labeled "Towing and Partners."

    • Marketing:

      • Follow the same steps, but select the work group labeled "Markers and Sales."

    • Admin:

      • Follow the same steps, but select the work group labeled "Admin and Dispatch."

  7. Completion and Follow-Up:

    • Once this process is completed, a 1:1 meeting will be scheduled.

    • A Checkr link will be sent to your email.

    • You will also receive your Towbook username/password and company email (if applicable).

Assistance:

If you have trouble at any step, contact us at 859-553-5675 or reach out via the website.

Our Services

- Mobile Mechanics

- Diagnostic

- Oil and Break Checks

- Breakdown Services

- Tire Change

- Battery Change

-Commercial Vehicles

- Towing Services

-& Much More! 

Opening Hours

Monday-Saturday

12am-12am

Sunday 

For Emergency Agencies and Vendors

Contact Us

Dispatch 

Local (859) 347-0625

Toll Free (844) 656-1775

Fax (859) 316-0085

© 2025 Joe's Roadside Assistance LLC

bottom of page